topic Re: Returning Q Box - No HDMI Cable in Sky Q

Returning Q Box - No HDMI Cable

Chalk+Serpent — Sun, 07 Apr 2024 19:50:41 GMT

My Sky Contract ends soon so I'll need to return the Q box once I've received the packaging. I no longer have the Sky hdmi cable, it went wrong and we used one of our own. Is it OK to send everything else without this or will they notice there is no hdmi and charge me?

Re: Returning Q Box - No HDMI Cable

ThePope27 — Sun, 07 Apr 2024 20:07:58 GMT

They don't care about the HDMI cable - you won't be charged for it, just the box, power cable & remote are what they want.

Re: Returning Q Box - No HDMI Cable

caesarome — Sun, 07 Apr 2024 21:17:18 GMT

@Chalk+Serpent

When you return it make sure you get and keep for a good few months proof of posting.

Re: Returning Q Box - No HDMI Cable

Chalk+Serpent — Sun, 07 Apr 2024 21:20:17 GMT

Thanks @caesarome I definitely will. Not only after seeing on here all the trouble people are having with returns, but when I cancelled the Sky CS rep told me to as well 😂