topic Re: Sky Q box not switching on in Sky Q

Sky Q box not switching on

LittleMum24 — Sun, 07 Apr 2024 13:53:54 GMT

My SkyQ main box will not switch on with the remote. The mini box is working and I have checked all the wires at the back are connected. I have changes the batteries in the remote. Still not switching on. Any suggestions?

Re: Sky Q box not switching on

Laing1 — Sun, 07 Apr 2024 14:14:05 GMT

@LittleMum24 wrote:
My SkyQ main box will not switch on with the remote. The mini box is working and I have checked all the wires at the back are connected. I have changes the batteries in the remote. Still not switching on. Any suggestions?

@LittleMum24 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.

Re: Sky Q box not switching on

LittleMum24 — Sun, 07 Apr 2024 14:40:44 GMT

Hi @Laing1

Followed the instructions to reboot the SkyQ box and success. Thanks