https://helpforum.sky.com/t5/Sky-Q/Sky-q-not-working/m-p/4607929#M639781 <P>My sky q isn't working&nbsp;</P> Sat, 06 Apr 2024 20:13:46 GMT Francesca1204 2024-04-06T20:13:46Z https://helpforum.sky.com/t5/Sky-Q/Sky-q-not-working/m-p/4607929#M639781 <P>My sky q isn't working&nbsp;</P> Sat, 06 Apr 2024 20:13:46 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q-not-working/m-p/4607929#M639781 Francesca1204 2024-04-06T20:13:46Z https://helpforum.sky.com/t5/Sky-Q/Sky-q-not-working/m-p/4607932#M639782 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3786916">@Francesca1204</a>&nbsp;wrote:<BR /> <P>My sky q isn't working&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3786916">@Francesca1204</a>&nbsp;</P> <P>Not working tells us nothing.</P> <P>Assume you have tried rebooting your Q box.</P> <P>To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.<BR />Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.<BR />Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)<BR /><BR />note: some features may take up to 5 minutes to return.</P> <P>&nbsp;</P> <P>Failing this more information is required.</P> Sat, 06 Apr 2024 20:17:15 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q-not-working/m-p/4607932#M639782 oldfella 2024-04-06T20:17:15Z