topic Sky box not recording in Sky Q

Sky box not recording

Apn1979 — Sat, 06 Apr 2024 07:21:20 GMT

When I press the record button, I get an error message saying programme cannot be recorded. I have tried rebooting the box and makes no difference

Re: Sky box not recording

Addie15 — Sun, 07 Apr 2024 07:37:14 GMT

Hi there, @Apn1979. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky box not recording

Addie15 — Tue, 09 Apr 2024 08:04:33 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.