https://helpforum.sky.com/t5/Sky-Q/Not-able-to-pause-or-record/m-p/4606510#M639546 <P>Hi there. I am not able to pause my sky tv, record or access any previous recordings. The message also says the service is not available because of a problem with your hard disk when I try to pause. These problems have occurred since I installed a new sky remote (I lost an old one and had a replacement). Thank you&nbsp;</P> Fri, 05 Apr 2024 10:11:46 GMT MBrewer1 2024-04-05T10:11:46Z https://helpforum.sky.com/t5/Sky-Q/Not-able-to-pause-or-record/m-p/4606510#M639546 <P>Hi there. I am not able to pause my sky tv, record or access any previous recordings. The message also says the service is not available because of a problem with your hard disk when I try to pause. These problems have occurred since I installed a new sky remote (I lost an old one and had a replacement). Thank you&nbsp;</P> Fri, 05 Apr 2024 10:11:46 GMT https://helpforum.sky.com/t5/Sky-Q/Not-able-to-pause-or-record/m-p/4606510#M639546 MBrewer1 2024-04-05T10:11:46Z https://helpforum.sky.com/t5/Sky-Q/Not-able-to-pause-or-record/m-p/4606572#M639557 <P>Unrelated to the remote.&nbsp; Sounds like your hard disk is failing.</P><P>&nbsp;</P><P>Follow this:&nbsp;<A href="https://www.sky.com/help/articles/sky-q-hard-disk-error-messages" target="_blank">https://www.sky.com/help/articles/sky-q-hard-disk-error-messages</A></P><P>&nbsp;</P><P>You may need a replacement box.</P> Fri, 05 Apr 2024 11:13:11 GMT https://helpforum.sky.com/t5/Sky-Q/Not-able-to-pause-or-record/m-p/4606572#M639557 PandJ2020 2024-04-05T11:13:11Z