topic Re: Unable to cast to my to from my iPhone. Sky’s box is not detected in Sky Q

Unable to cast to my to from my iPhone. Sky’s box is not detected

Sharon888 — Fri, 05 Apr 2024 09:45:10 GMT

I'm unable to cast YouTube and other apps to my tv as my SkyQ box is not detectable.

Re: Unable to cast to my to from my iPhone. Sky’s box is not detected

Padam_Padam — Fri, 05 Apr 2024 09:48:43 GMT

@Sharon888 wrote:
I'm unable to cast YouTube and other apps to my tv as my SkyQ box is not detectable.

You cannot cast to Sky hardware, be it a Q box, Stream puck or Glass TV.

You need a device with Airplay or Chromecast capability such as a Firestick or Apple TV box.

Re: Unable to cast to my to from my iPhone. Sky’s box is not detected

MightyQuinn — Fri, 05 Apr 2024 09:51:55 GMT

Hi @Sharon888

In these situations it is always best to make a fresh start by power rebooting your broadband router, your phone and the Sky Q box.

Are you sure that everything is on the same local network. Is the YouTube App on your phone the latest. Again for completeness I would delete and re-install the App.

If it still doesn't work, what is the make and model of your phone.

Re: Unable to cast to my to from my iPhone. Sky’s box is not detected

MightyQuinn — Fri, 05 Apr 2024 09:55:36 GMT

@Padam_Padam wrote:
@Sharon888 wrote:
I'm unable to cast YouTube and other apps to my tv as my SkyQ box is not detectable.
You cannot cast to Sky hardware, be it a Q box, Stream puck or Glass TV.
You need a device with Airplay or Chromecast capability such as a Firestick or Apple TV box.

Hi @Padam_Padam You can with YouTube, it doesn't actuall cast but opens YouTube on the Sky Q box and plays the YouTube video.

Re: Unable to cast to my to from my iPhone. Sky’s box is not detected

Padam_Padam — Fri, 05 Apr 2024 09:57:24 GMT

@MightyQuinn wrote:
@Padam_Padam wrote:
@Sharon888 wrote:
I'm unable to cast YouTube and other apps to my tv as my SkyQ box is not detectable.
You cannot cast to Sky hardware, be it a Q box, Stream puck or Glass TV.
You need a device with Airplay or Chromecast capability such as a Firestick or Apple TV box.
Hi @Padam_Padam You can with YouTube, it doesn't actuall cast but opens YouTube on the Sky Q box and plays the YouTube video.

Correct. Only with YouTube. Both devices need to be on the same broadband network for it to work.

Re: Unable to cast to my to from my iPhone. Sky’s box is not detected

MightyQuinn — Fri, 05 Apr 2024 10:05:54 GMT

@Padam_Padam wrote:
@MightyQuinn wrote:
@Padam_Padam wrote:
@Sharon888 wrote:
I'm unable to cast YouTube and other apps to my tv as my SkyQ box is not detectable.
You cannot cast to Sky hardware, be it a Q box, Stream puck or Glass TV.
You need a device with Airplay or Chromecast capability such as a Firestick or Apple TV box.
Hi @Padam_Padam You can with YouTube, it doesn't actuall cast but opens YouTube on the Sky Q box and plays the YouTube video.
Correct. Only with YouTube. Both devices need to be on the same broadband network for it to work.

Hi @Padam_Padam Correct, which is why I mentioned it on my reply to @Sharon888