topic Mr102 error every night in Sky Q

Mr102 error every night

Helz79 — Thu, 04 Apr 2024 21:21:48 GMT

Help. I am getting the mr102 error on my mini box every night.

i fix the error by resetting the network and rejoining and it works. Then the next day i have the same error.

any idea what can be causing this as its becoming frustrating

Re: Mr102 error every night

Lisa-P1987 — Fri, 05 Apr 2024 09:39:48 GMT

Hi there @Helz79 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Mr102 error every night

Belgarn — Wed, 19 Jun 2024 22:02:42 GMT

I have exactly the same problem. Every day I have to go through all the reset sequence to refresh the Sky Q mini box. I can get it reconnected each time but is an absolute pain to do every day. I've done a reset on my main box, reset the network settings and also taken the mini out of Eco mode. Yet to see if this last option makes any difference.

Re: Mr102 error every night

Helz79 — Sun, 08 Sep 2024 10:19:15 GMT

For the last three nights i have been having the same issue again. Mr102 on my mini box. Ive rest my router, both boxes etc. but still having same issue.

Re: Mr102 error every night

Belgarn — Thu, 24 Oct 2024 20:54:38 GMT

Since taking the mini out of Eco mode, the problem seems to have gone away