topic Re: Replacement booster in Sky Q

Replacement booster

SP2024 — Thu, 04 Apr 2024 13:48:28 GMT

Trying to understand how I can obtain a replacement Sky Q booster? The WPS button

on our current one is no longer working.

Re: Replacement booster

Laing1 — Thu, 04 Apr 2024 14:57:35 GMT

@SP2024 wrote:

Trying to understand how I can obtain a replacement Sky Q booster? The WPS button

on our current one is no longer working.

@SP2024 I have escalated this to sky

You may receive an email or a private message inviting you to have a private conversation on the Community with a Sky Expert.

Look out for a chat bubble at the bottom of your screen inviting you to a chat
If you are using the Safari browser please make sure that Hide IP Address is not checked in order to see the chat bubble. If you are having trouble finding this to check the settings, use another browser such as Firefox, Chrome etc.

The link below explains how the escalation process works

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Re: Replacement booster

Addie15 — Thu, 04 Apr 2024 15:39:52 GMT

Hi there! Thank you for escalating this. We have sent an invite to @SP2024.

Re: Replacement booster

Lisa-P1987 — Sat, 06 Apr 2024 15:07:28 GMT

We are still looking to help you @SP2024 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks