topic Mini Box in Sky Q

Mini Box

Anonymous — Thu, 04 Apr 2024 10:01:33 GMT

Mini Box has stopped working.

Re: Mini Box

Daniel0210 — Thu, 04 Apr 2024 10:13:51 GMT

That's not a lot for us to go on. You aren’t contacting Sky Customer Services by posting on here. This is a customer to customer forum where we try to help each other.

Re: Mini Box

lettice — Thu, 04 Apr 2024 10:19:58 GMT

If it's not turning on or is stuck on standby, Try a power reboot or the recovery procedure as described here;

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on/articles/sky-q-box-wont-turn-on

Re: Mini Box

oldfella — Thu, 04 Apr 2024 10:28:16 GMT

@Anonymous wrote:

Mini Box has stopped working.

Have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the Q box on
Try completely resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.