topic Re: Intermittent Pixelation when watching recordings in Sky Q

Intermittent Pixelation when watching recordings

TINYBINY — Wed, 03 Apr 2024 15:19:26 GMT

Over the past few days I have been getting intermittent pixellation when playing back my recordings. This is getting worse.

I have tried all the usual power off at the mains, restart etc etc.

The Sky Q box has been replaced recently and I don't notice the problem when watching live TV.

Any ideas please

Tom-W19 — Thu, 04 Apr 2024 09:33:47 GMT

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

TINYBINY — Tue, 21 May 2024 13:49:52 GMT

Still having the same problem as was unable to speak to anyone at the time. Is ot possible to sepal to someone this afternoon (21/05/24)

Thanks

David