topic Re: The volume control will not work properly in Sky Q https://helpforum.sky.com/t5/Sky-Q/The-volume-control-will-not-work-properly/m-p/4604918#M639368 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4013072">@Neil3005</a>&nbsp;wrote:<BR /> <P>I have been using Sky through the same tv for over 18 months but last week the volume control stopped working properly. I cannot increase the volume above 14 but can't reduce it below 10 either.&nbsp;</P> <HR /></BLOCKQUOTE> <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4013072">@Neil3005</a>&nbsp;</P> <P>&nbsp;</P> <P>If the sound increases &amp; decreases then it will not be the remote that is the problem but the TV's</P> <P>&nbsp;</P> <P>May I suggest you try a power down restart of your TV (i.e. unplug the TV or switch off at mains , wait &gt;30s before&nbsp; &nbsp;re-applying the power)</P> Wed, 03 Apr 2024 18:21:00 GMT nigea99 2024-04-03T18:21:00Z The volume control will not work properly https://helpforum.sky.com/t5/Sky-Q/The-volume-control-will-not-work-properly/m-p/4604915#M639367 <P>I have been using Sky through the same tv for over 18 months but last week the volume control stopped working properly. I cannot increase the volume above 14 but can't reduce it below 10 either.&nbsp;</P> Wed, 03 Apr 2024 18:16:37 GMT https://helpforum.sky.com/t5/Sky-Q/The-volume-control-will-not-work-properly/m-p/4604915#M639367 Neil3005 2024-04-03T18:16:37Z Re: The volume control will not work properly https://helpforum.sky.com/t5/Sky-Q/The-volume-control-will-not-work-properly/m-p/4604918#M639368 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4013072">@Neil3005</a>&nbsp;wrote:<BR /> <P>I have been using Sky through the same tv for over 18 months but last week the volume control stopped working properly. I cannot increase the volume above 14 but can't reduce it below 10 either.&nbsp;</P> <HR /></BLOCKQUOTE> <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4013072">@Neil3005</a>&nbsp;</P> <P>&nbsp;</P> <P>If the sound increases &amp; decreases then it will not be the remote that is the problem but the TV's</P> <P>&nbsp;</P> <P>May I suggest you try a power down restart of your TV (i.e. unplug the TV or switch off at mains , wait &gt;30s before&nbsp; &nbsp;re-applying the power)</P> Wed, 03 Apr 2024 18:21:00 GMT https://helpforum.sky.com/t5/Sky-Q/The-volume-control-will-not-work-properly/m-p/4604918#M639368 nigea99 2024-04-03T18:21:00Z