https://helpforum.sky.com/t5/Sky-Q/Returned-spare-unit/m-p/4604538#M639311 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4012602">@Matt0303</a>&nbsp;</P> <P>This is a customer helps customer forum so you are not talking to Sky support.</P> Wed, 03 Apr 2024 12:25:41 GMT caesarome 2024-04-03T12:25:41Z https://helpforum.sky.com/t5/Sky-Q/Returned-spare-unit/m-p/4604508#M639306 <P>The sky devise had not arrived when the engineer had turned up so the supplied the devise and set everything up.&nbsp;<BR /><BR /></P><P>the engineer said to return the spare device when it arrived. It arrived today and I refused the package from Royal Mail as told to do so.&nbsp;<BR /><BR /></P><P>you should now get the spare unit returned to you over the next few days.&nbsp;<BR /><BR /></P><P>kind regards&nbsp;</P><P>&nbsp;</P><P>Matthew&nbsp;</P> Wed, 03 Apr 2024 12:03:54 GMT https://helpforum.sky.com/t5/Sky-Q/Returned-spare-unit/m-p/4604508#M639306 Matt0303 2024-04-03T12:03:54Z https://helpforum.sky.com/t5/Sky-Q/Returned-spare-unit/m-p/4604538#M639311 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4012602">@Matt0303</a>&nbsp;</P> <P>This is a customer helps customer forum so you are not talking to Sky support.</P> Wed, 03 Apr 2024 12:25:41 GMT https://helpforum.sky.com/t5/Sky-Q/Returned-spare-unit/m-p/4604538#M639311 caesarome 2024-04-03T12:25:41Z