https://helpforum.sky.com/t5/Sky-Q/No-Prime-Videos-on-tv/m-p/4604005#M639231 <P>Yes I am. I signed out of Prime on my TV and signed back in again to double check no have also done an app refresh.&nbsp;</P> Tue, 02 Apr 2024 18:58:16 GMT Elaine101 2024-04-02T18:58:16Z https://helpforum.sky.com/t5/Sky-Q/No-Prime-Videos-on-tv/m-p/4603827#M639196 <P>Can see prime video on mobile but not on tv</P> Tue, 02 Apr 2024 16:42:32 GMT https://helpforum.sky.com/t5/Sky-Q/No-Prime-Videos-on-tv/m-p/4603827#M639196 Elaine101 2024-04-02T16:42:32Z https://helpforum.sky.com/t5/Sky-Q/No-Prime-Videos-on-tv/m-p/4603829#M639197 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4011893">@Elaine101</a>&nbsp; You need to access it via the app section of your Q box it's not listed on the epg</P> Tue, 02 Apr 2024 16:45:37 GMT https://helpforum.sky.com/t5/Sky-Q/No-Prime-Videos-on-tv/m-p/4603829#M639197 SKY1992bf 2024-04-02T16:45:37Z https://helpforum.sky.com/t5/Sky-Q/No-Prime-Videos-on-tv/m-p/4603966#M639218 <P>Yes I realise that and have done so in the past. But not even my old stuff purchased is under 'my stuff'</P> Tue, 02 Apr 2024 18:34:25 GMT https://helpforum.sky.com/t5/Sky-Q/No-Prime-Videos-on-tv/m-p/4603966#M639218 Elaine101 2024-04-02T18:34:25Z https://helpforum.sky.com/t5/Sky-Q/No-Prime-Videos-on-tv/m-p/4603985#M639227 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4011893">@Elaine101</a>&nbsp; Are you signed into mobile app and Q app using same credentials&nbsp;</P> Tue, 02 Apr 2024 18:48:07 GMT https://helpforum.sky.com/t5/Sky-Q/No-Prime-Videos-on-tv/m-p/4603985#M639227 SKY1992bf 2024-04-02T18:48:07Z https://helpforum.sky.com/t5/Sky-Q/No-Prime-Videos-on-tv/m-p/4604005#M639231 <P>Yes I am. I signed out of Prime on my TV and signed back in again to double check no have also done an app refresh.&nbsp;</P> Tue, 02 Apr 2024 18:58:16 GMT https://helpforum.sky.com/t5/Sky-Q/No-Prime-Videos-on-tv/m-p/4604005#M639231 Elaine101 2024-04-02T18:58:16Z