topic Like a bar code image on the right side of the screen in Sky Q

Like a bar code image on the right side of the screen

Mark19721 — Tue, 02 Apr 2024 13:07:41 GMT

On my tv through sky on the right hand side of the screen I have like a gery lines like a bar code or one single black line about 6 inch long and the tv is only 5 months old.

Re: Like a bar code image on the right side of the screen

Daniel0210 — Tue, 02 Apr 2024 13:13:03 GMT

@Mark19721

Perhaps post an image of what you're seeing.

Re: Like a bar code image on the right side of the screen

GD1 — Tue, 02 Apr 2024 13:13:14 GMT

@Mark19721 Is this a Glass TV or another manufacturers TV? If the latter and it's present on all inputs you need to contact the the TV's support line for help.

Re: Like a bar code image on the right side of the screen

PandJ2020 — Tue, 02 Apr 2024 13:14:54 GMT

@Mark19721 wrote:
... and the tv is only 5 months old.

Have you tried powering the Q box off and on - it often clears graphical glitches.

Re: Like a bar code image on the right side of the screen

Mark19721 — Tue, 02 Apr 2024 13:16:26 GMT

Ye tried turning it off at mains but it did nothing.

Re: Like a bar code image on the right side of the screen

PandJ2020 — Tue, 02 Apr 2024 13:17:54 GMT

Try a different HDMI lead and/or different port.

It may be the output from the Q box if it's still there.