topic Re: Recording in Sky Q

Recording

AlisonAshworth6 — Mon, 01 Apr 2024 13:16:28 GMT

I cannot record anything on my sky Q box

Re: Recording

Daniel0210 — Mon, 01 Apr 2024 13:17:24 GMT

@AlisonAshworth6

What's happening when you try to record?

Re: Recording

AlisonAshworth6 — Mon, 01 Apr 2024 13:18:31 GMT

It says technicals error

Re: Recording

Daniel0210 — Mon, 01 Apr 2024 13:20:30 GMT

@AlisonAshworth6

Have you tried a reboot?

Once that’s back up and running do the same with any mini boxes if necessary-
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

Re: Recording

AlisonAshworth6 — Mon, 01 Apr 2024 13:21:58 GMT

I have tried that thank you