topic Re: Sky q mini box on a differnt ip address in Sky Q

Sky q mini box on a differnt ip address

Andy106609 — Sat, 30 Mar 2024 10:07:57 GMT

When purchasing this package I got a multi screen package with a mini box and asked if this could be used on a separate WiFi ip address as my parents who live in an anex have a separate Internet provider and was told this could be done but the box will not work any ideas or did sky give me bad information

Re: Sky q mini box on a differnt ip address

oldfella — Sat, 30 Mar 2024 10:14:23 GMT

@Andy106609 wrote:

When purchasing this package I got a multi screen package with a mini box and asked if this could be used on a separate WiFi ip address as my parents who live in an anex have a separate Internet provider and was told this could be done but the box will not work any ideas or did sky give me bad information

Bad information I'm afraid @Andy106609

The mini must be connected (by WPS or Ethernet) to the main Q box. If you have Sky broadband then the mini can connect to the same Sky router as the Q box.

Re: Sky q mini box on a differnt ip address

PandJ2020 — Sat, 30 Mar 2024 11:14:01 GMT

@Andy106609 wrote:
When purchasing this package I got a multi screen package with a mini box and asked if this could be used on a separate WiFi ip address as my parents who live in an anex have a separate Internet provider and was told this could be done but the box will not work any ideas or did sky give me bad information

Bad information but it may depend on how the question was asked - a 'separate Wifi IP address' without qualification is ambiguous imho. (If they were clearly told is was a separate dwelling then they should have immediately said it's not allowed)

Re: Sky q mini box on a differnt ip address

TimmyBGood — Sat, 30 Mar 2024 12:28:30 GMT

@Andy106609 wrote:

asked if this could be used on a separate WiFi ip address

By definition each individual client device on a domestic network must have 'a separate (WiFi) ip address' or the network itself cannot function: that's fundamentally how TCP/IP works.

as my parents who live in an anex have a separate Internet provider

That would result in a different public IP address and (probably) different gateway address and internal IP range allocated by DHCP: this is not the same thing as 'a separate WiFi ip address'.

and was told this could be done but the box will not work any ideas or did sky give me bad information

It seems like both sides of the conversation were somewhat confused, and so an inaccurate conclusion was reached. Any associated Mini box has to be on the same logical network as its main Q box.

Re: Sky q mini box on a differnt ip address

TimmyBGood — Sat, 30 Mar 2024 12:44:30 GMT

@Andy106609

I'd observe it's not impossible to get a Mini to function in that environment, but there would have to be a wireless or cabled network link between the buildings and a degree of manual IP configuration. Note that linking the buildings could potentially eliminate the need for one of the internet connections anyway, which would simplify things considerably.