topic How do I get an engineer to put dish back up in Sky Q

How do I get an engineer to put dish back up

Jane555 — Fri, 29 Mar 2024 20:43:40 GMT

We have sky dish on our static caravan and have changed the van how do we get someone to put the dish back up

Re: How do I get an engineer to put dish back up

PandJ2020 — Fri, 29 Mar 2024 21:30:48 GMT

By calling Sky?

Re: How do I get an engineer to put dish back up

Invisiblename — Sat, 30 Mar 2024 07:50:34 GMT

@Jane555 wrote:
We have sky dish on our static caravan and have changed the van how do we get someone to put the dish back up

You can either request an engineer from Sky (via phone) with a possible £65 charge (you own the dish), or contacting a local aerial & satellite company

Re: How do I get an engineer to put dish back up

TimmyBGood — Sat, 30 Mar 2024 09:09:32 GMT

@Jane555

An independent installer with experience on that site may be more appropriate: Sky installers expect to fix to a building using masonry bolts and aren't equipped or trained for ground, cladding or non-penetrating mounts.

Note that Sky will only despatch an installer to a subscription address, not a second home.

Re: How do I get an engineer to put dish back up

nigea99 — Sat, 30 Mar 2024 08:48:59 GMT

@TimmyBGood wrote:

@Jane555

An independent installer with experience on that site may be more appropriate: Sky installers expect to fix to a building using masonry bolts.

Note that Sky will only despatch an installer to a subscription address, not a second home.

I agree - SKY don't carry (& won't get) a range of alternate fiixture fittings that might be needed