topic Re: No Satellite Signal On Channel 5 HD in Sky Q

No Satellite Signal On Channel 5 HD

QM2 — Wed, 29 Mar 2023 19:50:15 GMT

I am getting no satellite signal on Channel 5 HD at the moment.

Just had a quick check and all other channels seem to be okay.

Anyone else having this problem?

Re: No Satellite Signal On Channel 5 HD

GD1 — Wed, 29 Mar 2023 19:52:25 GMT

@QM2 As the satellite signal covers the whole of the UK any issues with CH5 would result in 1000's of posts, it's more likley to be an issue at your end either box or dish related.

Have you tried to reboot the box?

Re: No Satellite Signal On Channel 5 HD

QM2 — Wed, 29 Mar 2023 20:12:47 GMT

Thanks for the reply

. I have just done a reboot of the box and the problem seems to be resolved.

Re: No Satellite Signal On Channel 5 HD

Nikki43 — Fri, 29 Mar 2024 19:33:35 GMT

I've got same problem too tried re boot ect still not working all other channels seem ok

Re: No Satellite Signal On Channel 5 HD

Daniel0210 — Fri, 29 Mar 2024 20:08:32 GMT

@Nikki43
If a message is displaying ”No signal” it tends to be from your TV (in which case check the HDMI cable between the Sky Q box and your TV).

Any “no satellite signal” message relates to your Sky box.

Whenever a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish.

A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels. If you’re on a communal dish you may initially need to liaise with your landlord or building management company.

Re: No Satellite Signal On Channel 5 HD

Nikki43 — Fri, 29 Mar 2024 20:53:01 GMT

Thank you for your help