topic Re: PRICE INCREASES AND REMOVAL OF SD CHANNELS in Sky Q

PRICE INCREASES AND REMOVAL OF SD CHANNELS

Farmecross — Thu, 28 Mar 2024 16:06:43 GMT

Having re-negociated a new contract, which I excepted a 18 month locked-in agreement, from last December and cannot leave before, without paying a fee of some sort, I have now received notice of fee increases in Sky Broadband, Signature and Cinema, as well as, noticed this announcement of SD channels shutdown. I have some HD channels for Sky and Terrestrial channels, but not all. Does these mean that I will not only be forced into higher fees, that I can't get out off, but will loose some channels as well on my Sky Q box, as has already happenend with BBC/ITV/4 & 5 ones from channel's 801 upwards?

Alex

Re: PRICE INCREASES AND REMOVAL OF SD CHANNELS

oldfella — Thu, 28 Mar 2024 16:18:35 GMT

@Farmecross wrote:

Having re-negociated a new contract, which I excepted a 18 month locked-in agreement, from last December and cannot leave before, without paying a fee of some sort, I have now received notice of fee increases in Sky Broadband, Signature and Cinema, as well as, noticed this announcement of SD channels shutdown. I have some HD channels for Sky and Terrestrial channels, but not all. Does these mean that I will not only be forced into higher fees, that I can't get out off, but will loose some channels as well on my Sky Q box, as has already happenend with BBC/ITV/4 & 5 ones from channel's 801 upwards?

Alex

Hi @Farmecross

Firstly you are not being forced into higher fees as it is in the Sky Terms and conditions that price rises are carried out yearly every April.

As regards any loss of SD channels from BBC they are all still in the TVGuide in HD on CH101 and onwards.

You do not need the Monthly Add on to view free to air channels in HD.

Re: PRICE INCREASES AND REMOVAL OF SD CHANNELS

nigea99 — Thu, 28 Mar 2024 16:29:32 GMT

@Farmecross wrote:

Having re-negociated a new contract, which I excepted a 18 month locked-in agreement, from last December and cannot leave before, without paying a fee of some sort, I have now received notice of fee increases in Sky Broadband, Signature and Cinema, as well as, noticed this announcement of SD channels shutdown. I have some HD channels for Sky and Terrestrial channels, but not all. Does these mean that I will not only be forced into higher fees, that I can't get out off, but will loose some channels as well on my Sky Q box, as has already happenend with BBC/ITV/4 & 5 ones from channel's 801 upwards?

Alex

hi @Farmecross

As far as we are aware, the planned changes to SD channels are just the way they are transmitted - only SD boxes will be affected as the older boxes cannot decode the different signal

Anyone with SKY Q or SKY HD boxes will continue to get the channels they currently do.

Re: PRICE INCREASES AND REMOVAL OF SD CHANNELS

Farmecross — Thu, 28 Mar 2024 16:34:11 GMT

Thanks.