https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-keeps-losing-my-Vodafone-internet-commection/m-p/4598449#M638414 <P>Update-We are closing this session now after not receiving further response within 48 hours, but if you require further assistance please let us know so we can re-escalate this for you. Thanks.</P> Wed, 27 Mar 2024 10:25:36 GMT Addie15 2024-03-27T10:25:36Z https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-keeps-losing-my-Vodafone-internet-commection/m-p/4596448#M638061 <P>I upgraded to Vodafone/cirt finre internet about 6 months ago. My sky tv box works well for a few days then randomly I will turn on the tv and it says I've lost connection. Any ideas as to how to stop this happening? Vodafone say it's a sky issue</P> Sun, 24 Mar 2024 20:01:34 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-keeps-losing-my-Vodafone-internet-commection/m-p/4596448#M638061 Nickysmith2508 2024-03-24T20:01:34Z https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-keeps-losing-my-Vodafone-internet-commection/m-p/4596644#M638110 <P>Hi there, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4004489">@Nickysmith2508</a></SPAN>. &nbsp;I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A>&nbsp;</P> Mon, 25 Mar 2024 08:36:10 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-keeps-losing-my-Vodafone-internet-commection/m-p/4596644#M638110 Addie15 2024-03-25T08:36:10Z https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-keeps-losing-my-Vodafone-internet-commection/m-p/4597413#M638266 <P>Hi,&nbsp; I followed the instructions you gave me and it has worked for now.&nbsp; I will report back if i continue to get issues.&nbsp; thank you</P><P>&nbsp;</P> Tue, 26 Mar 2024 08:01:40 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-keeps-losing-my-Vodafone-internet-commection/m-p/4597413#M638266 Nickysmith2508 2024-03-26T08:01:40Z https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-keeps-losing-my-Vodafone-internet-commection/m-p/4598449#M638414 <P>Update-We are closing this session now after not receiving further response within 48 hours, but if you require further assistance please let us know so we can re-escalate this for you. Thanks.</P> Wed, 27 Mar 2024 10:25:36 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-keeps-losing-my-Vodafone-internet-commection/m-p/4598449#M638414 Addie15 2024-03-27T10:25:36Z