topic Re: Netflix is still not loading ! in Sky Q

Netflix is still not loading !

Em+G — Tue, 26 Mar 2024 20:29:43 GMT

So for months I have had issues with Netflix through my Sky Q box. Someone gave me the advice to unplug the box then plug back in then press 001 then enter on setting to refresh. On average I'm doing this 5 times a week to get it back. Now it's not working at all I just see the red ring going around and it's driving me insane !!

Re: Netflix is still not loading !

Quoman7 — Wed, 27 Mar 2024 08:19:02 GMT

@Em+G wrote:

So for months I have had issues with Netflix through my Sky Q box. Someone gave me the advice to unplug the box then plug back in then press 001 then enter on setting to refresh. On average I'm doing this 5 times a week to get it back. Now it's not working at all I just see the red ring going around and it's driving me insane !!

Hi @Em+G Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?

Re: Netflix is still not loading !

Em+G — Thu, 28 Mar 2024 07:45:12 GMT

Thankyou @Quoman7 this did work but when I went to use it later on it wasn't working again. So I had to unplug it and start again which made it work .I can't keep doing this it's a pain.

Re: Netflix is still not loading !

Quoman7 — Thu, 28 Mar 2024 08:02:34 GMT

@Em+G wrote:

Thankyou @Quoman7 this did work but when I went to use it later on it wasn't working again. So I had to unplug it and start again which made it work .I can't keep doing this it's a pain.

@Em+G If your SKYQ box is close to your router try using an ethernet cable, rather than wifi?