topic Re: Grade 2 listed in Sky Q

Grade 2 listed

Sam+Fryer — Mon, 25 Mar 2024 16:31:03 GMT

I currently have sky Q but I am moving in a couple of weeks and the house is a grade 2 listed building which means I am unable to have a satellite dish on the house and it's rented. Do you know if sky would let me change to the sky glass even if I am in contract. I have happy to pay the same monthly and I current have an extra box as well

Re: Grade 2 listed

SKY1992bf — Mon, 25 Mar 2024 16:35:22 GMT

@Sam+Fryer Yes sky will allow you to switch penalty

note all Q hardware needs to be returned

it may work out cheaper in the long run but no guarantee

Re: Grade 2 listed

Daniel0210 — Mon, 25 Mar 2024 16:38:39 GMT

@Sam+Fryer

Be aware Sky should send out returns packaging near the end of any cancellation period to the address where the Sky Q subscription is held.

You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.

Re: Grade 2 listed

oj01 — Mon, 25 Mar 2024 17:15:32 GMT

@Sam+Fryer wrote:
Hi
I currently have sky Q but I am moving in a couple of weeks and the house is a grade 2 listed building which means I am unable to have a satellite dish on the house and it's rented. Do you know if sky would let me change to the sky glass even if I am in contract. I have happy to pay the same monthly and I current have an extra box as well

Unless you're in need of a sub standard TV then Sky Stream is what you want rather than Glass. Stream connects to your existing TV.