topic SkyQ losing connectivity intermittent in Sky Q

SkyQ losing connectivity intermittent

Fleurabelle1 — Sat, 23 Mar 2024 13:21:55 GMT

SkyQ keeps losing connectivity and then technical fault especially when I change channels have done reboot and system reset but no improvement

Re: SkyQ losing connectivity intermittent

Mr+Flibbles+86 — Sun, 24 Mar 2024 08:35:42 GMT

Hi there @Fleurabelle1 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: SkyQ losing connectivity intermittent

Mr+Flibbles+86 — Tue, 26 Mar 2024 08:36:30 GMT

We are still looking to help you @Fleurabelle1 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks