topic Re: Paramount + error code - 3304 in Sky Q

Re: Paramount + error code - 3304

Ronabatgirl — Thu, 21 Mar 2024 09:56:48 GMT

Having exactly the same issue - have tried rebooting the box & also unplugging / plugging back in - neither have worked...

Re: Paramount + error code - 3304

caesarome — Thu, 21 Mar 2024 12:14:51 GMT

@Ronabatgirl

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can.
This isn't a live chat so replies are not instant.

Re: Paramount + error code - 3304

Mr+Flibbles+86 — Thu, 21 Mar 2024 13:18:43 GMT

Thanks for escalating this. We’ve sent an invite to @Ronabatgirl to chat.

Re: Paramount + error code - 3304

Lisa-P1987 — Sat, 23 Mar 2024 12:31:35 GMT

We are still looking to help you @Ronabatgirl . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks