topic Re: sky qbox stuck but mini boxes are working in Sky Q

sky qbox stuck but mini boxes are working

Jim39 — Sun, 17 Mar 2024 20:23:15 GMT

hi my sky q box is stuck but my mini boxes are working

Re: sky qbox stuck but mini boxes are working

oldfella — Sun, 17 Mar 2024 20:33:14 GMT

@Jim39 wrote:

hi my sky q box is stuck but my mini boxes are working

Have you tried rebooting the main Q box?

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

Re: sky qbox stuck but mini boxes are working

Jim39 — Sun, 17 Mar 2024 20:43:03 GMT

Done all that - nothing. However saw another post hokd down 7 and 9 button on handset, point at skyq box, led light on remote will flash 4 times release - hey presto I'm back on my programmes.