topic Re: No satellite signal on mini boxes - main box fine in Sky Q

No satellite signal on mini boxes - main box fine

bnjoo — Mon, 13 Mar 2023 15:36:20 GMT

My mini boxes all show 'no satellite signal'

I have done all the reboots, checked main box has mini boes ticked, powered all down and back. Still the same messages.

Pls help

Re: No satellite signal on mini boxes - main box fine

Tom-W19 — Mon, 13 Mar 2023 16:02:40 GMT

Hi @bnjoo

On the Main Q box can you go to Settings then Watch on Sky Q Mini Box and select Reactivate.

This will refresh the signal going to the Minis.

Let me know how you get on and we'll help you further if required.

Re: No satellite signal on mini boxes - main box fine

bnjoo — Sat, 08 Jul 2023 10:46:35 GMT

I have the same problem again on all mini boxes

Have reactivated, rebooted, checked software, rebooted router etc.

Pls help

Re: No satellite signal on mini boxes - main box fine

San2023 — Sat, 15 Jul 2023 17:34:24 GMT

I have the same problem the main box has a hard drive problem i tried resetting everything nothing worked replacement box ordered.

My sky mini box is saying no signal again I have tried to reset the box and also go to settings go to watch on sky q mini box and reactivate still the same problem.

The main box there is a signal but the hard drive problem any help appreciated

Re: No satellite signal on mini boxes - main box fine

Annlynn2 — Sun, 17 Mar 2024 16:29:39 GMT

Error MR102

Re: No satellite signal on mini boxes - main box fine

Laing1 — Sun, 17 Mar 2024 16:48:44 GMT

@Annlynn2 wrote:

Error MR102

@Annlynn2 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then reboot the mini box

Re: No satellite signal on mini boxes - main box fine

Neil-b1 — Mon, 19 Aug 2024 22:29:16 GMT

did a new sky q main box sort your problem