topic Re: Remote in Sky Q

Remote

Cyber1 — Wed, 13 Mar 2024 13:31:32 GMT

I've lost the ability to turn on my TV and sky box with one touch of the top sky button. How do I get it back?

Re: Remote

Laing1 — Wed, 13 Mar 2024 17:33:06 GMT

@Cyber1 wrote:

I've lost the ability to turn on my TV and sky box with one touch of the top sky button. How do I get it back?

@Cyber1 Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.

Also check in the Q box under settings >setup>audio/visual that HDMI control is still set to on

Re: Remote

Cyber1 — Sun, 17 Mar 2024 11:58:34 GMT

Thanks for replying but no joy. Tried both suggestions but no change.

Re: Remote

MightyQuinn — Sun, 17 Mar 2024 14:30:43 GMT

@Cyber1 wrote:
Thanks for replying but no joy. Tried both suggestions but no change.

Hi @Cyber1 In that case, something has changed on your TV preventing HDMI Control. Ensure that the HDMI cable is seated properly both ends.