https://helpforum.sky.com/t5/Sky-Q/Remote-control/m-p/4589893#M636174 <P>Thanks for your help. Much appreciated mate&nbsp;</P> Sun, 17 Mar 2024 11:39:41 GMT Tonyshoe 2024-03-17T11:39:41Z https://helpforum.sky.com/t5/Sky-Q/Remote-control/m-p/4589763#M636151 <P>Have sky multi room but one of the remotes has stopped working. Tried new batteries. &nbsp;The skybox turns on manually as does the television but they don't talk to each other. Any ideas please&nbsp;</P> Sun, 17 Mar 2024 09:30:25 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-control/m-p/4589763#M636151 Tonyshoe 2024-03-17T09:30:25Z https://helpforum.sky.com/t5/Sky-Q/Remote-control/m-p/4589867#M636164 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3998172">@Tonyshoe</a>&nbsp; &nbsp;Does the led flash when you press the "?" key? If so, then the remote is working and needs to be paired to the box again. Hold down 1 &amp; 3 and follow the instructions on screen.</P><P>&nbsp;</P><P>If the remote is faulty, then following this help page and it will eventually lead you a form for a free replacement.&nbsp;<A href="https://www.sky.com/help/articles/sky-q-remote-help" target="_blank">Sky Q remotes | Sky Help | Sky.com</A></P> Sun, 17 Mar 2024 10:55:28 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-control/m-p/4589867#M636164 MightyQuinn 2024-03-17T10:55:28Z https://helpforum.sky.com/t5/Sky-Q/Remote-control/m-p/4589893#M636174 <P>Thanks for your help. Much appreciated mate&nbsp;</P> Sun, 17 Mar 2024 11:39:41 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-control/m-p/4589893#M636174 Tonyshoe 2024-03-17T11:39:41Z