topic Re: Discover plus in Sky Q

Discover plus

slew — Wed, 13 Mar 2024 13:39:37 GMT

I have been throught the process of creating an account, when I try to watch anything I get a message saying Upgrade to watch, with 2 choices, Retry or Back, Retry does nothing and back just goes back to previous screen, I can't seem to do anything else, help please

Re: Discover plus

Mr+Flibbles+86 — Thu, 14 Mar 2024 08:21:30 GMT

Hi there @slew, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Discover plus

Lisa-P1987 — Sat, 16 Mar 2024 11:10:24 GMT

We are still looking to help you @slew . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks