Issue tv

ASmith5 — Thu, 14 Mar 2024 12:33:23 GMT

Hello I recently had fibre high speed installed

we have recently had a new tv costing over 1300 but since I have had my broadband installed at the higher speed the picture is freezing and while watching the football is slow motion and jping

the old sky box when we put hdmi connection in and have brought 2 the connection does not fit snug and is loose

also the original lead that went outside is too short and needs lengthening now to fit properly into the box and the tv unit recently purchased

Re: Issue tv

TimmyBGood — Thu, 14 Mar 2024 13:38:22 GMT

@ASmith5

Several different issues there.

Broadband speed has no relationship with live television on a satellite platform.

Odd looking picture on Sports content is typically related to the motion processing applied by the television set: you should look online for suggested settings for that particular model.

Extending satellite cabling can be carried out by Sky (who will charge for it) or through purchasing a satellite cable extension kit online.

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Issue tv

Re: Issue tv