topic Re: Sky Q box wouldn’t start. in Sky Q

Sky Q box wouldn’t start.

Mohamed01 — Tue, 12 Mar 2024 09:52:55 GMT

There is power to the box, but it won't start and the tv doesn't read it.

Re: Sky Q box wouldn’t start.

Travelusa — Tue, 12 Mar 2024 10:05:53 GMT

I have had issues with the last 2 updates

End up doing a full software reload seemed to cure the problem

Re: Sky Q box wouldn’t start.

oldfella — Tue, 12 Mar 2024 10:18:13 GMT

@Mohamed01 wrote:

There is power to the box, but it won't start and the tv doesn't read it.

Hi @Mohamed01

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.