https://helpforum.sky.com/t5/Sky-Q/My-Sky-Q-mini-box-isn-t-working-It-won-t-let-me-enter-the-WiFi-code/m-p/4585370#M635366 <P>My mini SkyQ mini box isn't working. I can't link it to the network. When I try to reset the WiFi connection it either goes to Step 4 of 4 or won't letter me enter my WiFi password.&nbsp;</P> Mon, 11 Mar 2024 19:43:44 GMT JAK61 2024-03-11T19:43:44Z https://helpforum.sky.com/t5/Sky-Q/My-Sky-Q-mini-box-isn-t-working-It-won-t-let-me-enter-the-WiFi-code/m-p/4585370#M635366 <P>My mini SkyQ mini box isn't working. I can't link it to the network. When I try to reset the WiFi connection it either goes to Step 4 of 4 or won't letter me enter my WiFi password.&nbsp;</P> Mon, 11 Mar 2024 19:43:44 GMT https://helpforum.sky.com/t5/Sky-Q/My-Sky-Q-mini-box-isn-t-working-It-won-t-let-me-enter-the-WiFi-code/m-p/4585370#M635366 JAK61 2024-03-11T19:43:44Z https://helpforum.sky.com/t5/Sky-Q/My-Sky-Q-mini-box-isn-t-working-It-won-t-let-me-enter-the-WiFi-code/m-p/4585373#M635367 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3921195">@JAK61</a>&nbsp;wrote:<BR /> <P>My mini SkyQ mini box isn't working. I can't link it to the network. When I try to reset the WiFi connection it either goes to Step 4 of 4 or won't letter me enter my WiFi password.&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3921195">@JAK61</a>&nbsp;</P> <P>Unless you are on Sky Broadband the mini must connect to the main Q box if using WiFi.</P> <P>First try rebooting the main Q box and then when this is completely back up and running reboot the mini.<BR />To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.<BR />Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.<BR />Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)<BR /><BR />note: some features may take up to 5 minutes to return.<BR /><BR />Reboot the mini as above.<BR />If the mini still does not connect try a Network Reset on the mini.<BR />Network Reset found in mini Home - Settings - Setup - Network. <BR />Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box.<BR />You will be asked to press the WPS button on the main Q box (not the mini as the Network reset will start the mini WPS automatically).<BR /><BR />If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box. If you do this make sure you press the Sky router WPS button and not the router reset button.<BR /><BR />Failing all of the above you may need a Sky Q WiFi Booster to position midway between your main Q box and the mini and you will need to contact Sky directly.</P> Mon, 11 Mar 2024 19:45:46 GMT https://helpforum.sky.com/t5/Sky-Q/My-Sky-Q-mini-box-isn-t-working-It-won-t-let-me-enter-the-WiFi-code/m-p/4585373#M635367 oldfella 2024-03-11T19:45:46Z https://helpforum.sky.com/t5/Sky-Q/My-Sky-Q-mini-box-isn-t-working-It-won-t-let-me-enter-the-WiFi-code/m-p/4586467#M635570 <P>Thanks, very helpful&nbsp;</P> Wed, 13 Mar 2024 07:06:24 GMT https://helpforum.sky.com/t5/Sky-Q/My-Sky-Q-mini-box-isn-t-working-It-won-t-let-me-enter-the-WiFi-code/m-p/4586467#M635570 JAK61 2024-03-13T07:06:24Z