topic Re: Password and username in Sky Q

Password and username

Simo-22 — Mon, 11 Mar 2024 19:07:30 GMT

I am trying to renew contract, but having trouble with my username and password when speaking to customer services

Re: Password and username

oldfella — Mon, 11 Mar 2024 19:19:40 GMT

@Simo-22 wrote:

I am trying to renew contract, but having trouble with my username and password when speaking to customer services

Same as what you have used to sign on to this forum I assume @Simo-22

Re: Password and username

Daniel0210 — Mon, 11 Mar 2024 19:21:14 GMT

@Simo-22

You need a telephone password when talking to Sky. If you haven't previously set one up say that at the outset and they'll verify your identity as the account holder by other means. I'm not sure what you mean by username in this context.

Re: Password and username

Chodley — Tue, 12 Mar 2024 08:18:27 GMT

@oldfella wrote:
@Simo-22 wrote:
I am trying to renew contract, but having trouble with my username and password when speaking to customer services
Same as what you have used to sign on to this forum I assume @Simo-22

I would not give any internet username and password to anyone over the phone.