https://helpforum.sky.com/t5/Sky-Q/Q-mini-box-set-up/m-p/4584350#M635209 <P>Trying to reboot my Q mini box and the remote which worked before the reboot and has new batteries doesn't work when asked to press a button to progress through the set up&nbsp;</P> Sun, 10 Mar 2024 15:07:08 GMT JerryDG 2024-03-10T15:07:08Z https://helpforum.sky.com/t5/Sky-Q/Q-mini-box-set-up/m-p/4584350#M635209 <P>Trying to reboot my Q mini box and the remote which worked before the reboot and has new batteries doesn't work when asked to press a button to progress through the set up&nbsp;</P> Sun, 10 Mar 2024 15:07:08 GMT https://helpforum.sky.com/t5/Sky-Q/Q-mini-box-set-up/m-p/4584350#M635209 JerryDG 2024-03-10T15:07:08Z https://helpforum.sky.com/t5/Sky-Q/Q-mini-box-set-up/m-p/4584352#M635210 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3992854">@JerryDG</a>&nbsp;wrote:<BR /> <P>Trying to reboot my Q mini box and the remote which worked before the reboot and has new batteries doesn't work when asked to press a button to progress through the set up&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3992854">@JerryDG</a>&nbsp;</P> <P>Reset your mini remote by pressing&nbsp;&nbsp;and holding 7 &amp; 9 together on the remote until it’s led flashes four times.&nbsp;<BR />This will set it to infrared which will work all Q boxes. &nbsp; However the remote must be pointed directly at the mini box.</P> <P>Switch your mini box back on and you then you should be able to get past step 1 of 4.</P> <P>Once you get the mini working make sure that you are pointing your remote at the mini box and press 1 &amp; 3 together until the remote led flashes and follow onscreen instructions to re- pair.</P> Sun, 10 Mar 2024 15:15:30 GMT https://helpforum.sky.com/t5/Sky-Q/Q-mini-box-set-up/m-p/4584352#M635210 oldfella 2024-03-10T15:15:30Z