topic Re: Sky q mini box not connecting in Sky Q

Sky q mini box not connecting

Phil210 — Sat, 09 Mar 2024 13:12:59 GMT

Sky q mini box not connecting

Re: Sky q mini box not connecting

Tom-W19 — Sun, 10 Mar 2024 10:28:36 GMT

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky q mini box not connecting

Mr+Flibbles+86 — Tue, 12 Mar 2024 10:36:57 GMT

We are still looking to help you @Phil210. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Re: Sky q mini box not connecting

CASky2 — Tue, 12 Mar 2024 11:50:21 GMT

at first my sky mini Q box was not connecting to my sky Q box then my sky mini box was not connecting at all now it won't even start up. The other problem is my sky box keeps disconnecting from the Internet so I'm not getting signals continuously. I've checked all available options to rectify this, but it still keeps on doing it

Re: Sky q mini box not connecting

Addie15 — Tue, 12 Mar 2024 13:44:47 GMT

Hi there, @CASky2. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky q mini box not connecting

Lisa-P1987 — Thu, 14 Mar 2024 13:37:33 GMT

We are still looking to help you @CASky2 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks