https://helpforum.sky.com/t5/Sky-Q/Sky-cinema-not-working/m-p/4583508#M635016 <P>Thanks for your reply. No we don't have anything on 301 or 302.</P> Sat, 09 Mar 2024 12:06:28 GMT SarahTTT 2024-03-09T12:06:28Z https://helpforum.sky.com/t5/Sky-Q/Sky-cinema-not-working/m-p/4583493#M635010 <P>We are subscribed to Sky Cinema but I can't access the films. It says I need to upgrade.&nbsp;</P> Sat, 09 Mar 2024 11:39:00 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-cinema-not-working/m-p/4583493#M635010 SarahTTT 2024-03-09T11:39:00Z https://helpforum.sky.com/t5/Sky-Q/Sky-cinema-not-working/m-p/4583498#M635011 <P>If you don't have the UHD pack make sure you're not trying to download the UHD version of a film. Sky Cinema includes SD and HD but not UHD.</P><P>&nbsp;</P><P>Are you able to access the Sky Cinema channels on 301, 302 etc?&nbsp;</P> Sat, 09 Mar 2024 11:56:05 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-cinema-not-working/m-p/4583498#M635011 xenon81 2024-03-09T11:56:05Z https://helpforum.sky.com/t5/Sky-Q/Sky-cinema-not-working/m-p/4583508#M635016 <P>Thanks for your reply. No we don't have anything on 301 or 302.</P> Sat, 09 Mar 2024 12:06:28 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-cinema-not-working/m-p/4583508#M635016 SarahTTT 2024-03-09T12:06:28Z