https://helpforum.sky.com/t5/Sky-Q/Normal-tv-through-sky/m-p/4582040#M634803 <P>Broadband hone down and engineer will call to sort that but my mini box is struck on step 1 of 4 to reset the Internet and will not let me go back to watch TV.&nbsp; Main bow can watch TV just nothing via the Internet such as catch up etc.&nbsp; Tried switching off at the wall but just comes back on with the same screen.&nbsp; Any ideas to get TV back on?</P> Thu, 07 Mar 2024 15:32:18 GMT SarahD 2024-03-07T15:32:18Z https://helpforum.sky.com/t5/Sky-Q/Normal-tv-through-sky/m-p/4582040#M634803 <P>Broadband hone down and engineer will call to sort that but my mini box is struck on step 1 of 4 to reset the Internet and will not let me go back to watch TV.&nbsp; Main bow can watch TV just nothing via the Internet such as catch up etc.&nbsp; Tried switching off at the wall but just comes back on with the same screen.&nbsp; Any ideas to get TV back on?</P> Thu, 07 Mar 2024 15:32:18 GMT https://helpforum.sky.com/t5/Sky-Q/Normal-tv-through-sky/m-p/4582040#M634803 SarahD 2024-03-07T15:32:18Z https://helpforum.sky.com/t5/Sky-Q/Normal-tv-through-sky/m-p/4582064#M634807 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3990503">@SarahD</a>&nbsp;</P> <P>&nbsp;</P> <P>Unfortunately that would be as expected if the broadband problem is the result of a router failure.</P> <P>&nbsp;</P> <P>The main Q box should show live television channels (because those are received over the satellite dish) and play back existing recordings, but the Mini requires a working internet router for IP addressing in order to communicate with the main box and neither can do on-demand without an internet connection.</P> Thu, 07 Mar 2024 16:04:37 GMT https://helpforum.sky.com/t5/Sky-Q/Normal-tv-through-sky/m-p/4582064#M634807 TimmyBGood 2024-03-07T16:04:37Z