topic Re: Unplugged sky to move and wben turned back on its not working in Sky Q

Unplugged sky to move and wben turned back on its not working

Frank47 — Wed, 06 Mar 2024 13:55:11 GMT

Unplugged to move and when turned back kn it doesn't work

Re: Unplugged sky to move and wben turned back on its not working

Daniel0210 — Wed, 06 Mar 2024 13:57:59 GMT

@Frank47

To move within the house or moved house?

Re: Unplugged sky to move and wben turned back on its not working

Frank47 — Wed, 06 Mar 2024 14:00:02 GMT

Within the house ?

Re: Unplugged sky to move and wben turned back on its not working

Daniel0210 — Wed, 06 Mar 2024 14:01:20 GMT

@Frank47

Any error message on screen or aren't you getting that far?

Re: Unplugged sky to move and wben turned back on its not working

nigea99 — Wed, 06 Mar 2024 14:04:21 GMT

hi @Frank47

if the problem is a No Satellite Signal then may I suggest you undo the Satellite Cables and, although a bit difficult to check, check that there are no fine strands of the out sheathing copper touching the central core wire.

Also double check that the central core wire has not broken short

then try re-seating the cables and powering back on

Re: Unplugged sky to move and wben turned back on its not working

TimmyBGood — Wed, 06 Mar 2024 14:30:09 GMT

@Frank47

Maybe note that in a property previously cabled for Sky+ HD Multiroom, relocating a main Q box to a different room typically doesn't work because only one cable pair remains connected at the dish end once the LNB is changed during initial Q installation: this would generate a 'no satellite signal' message on-screen.