https://helpforum.sky.com/t5/Sky-Q/Cannot-get-sky-q-box-to-connect-to-remote/m-p/4579824#M634432 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3988360">@Tariq007</a>&nbsp;wrote:<BR /> <P>Having a problem with the mini box connecting to the remote.</P> <P>The mini box is on and the green light appears but when in pressing sky on the remote its not working it will not change to sky nothing appears in the tv. The remote is only working when turning the tv on and off.&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3988360">@Tariq007</a>&nbsp;</P> <P>Try completly resetting your Bluetooth remote.<BR />Press and hold 7 &amp; 9 together on the remote until it’s led flashes four times. <BR />Then make sure that you are pointing your remote at the Q box and press 1 &amp; 3 together until the remote led flashes and follow onscreen instructions to re- pair.</P> Mon, 04 Mar 2024 21:04:00 GMT oldfella 2024-03-04T21:04:00Z https://helpforum.sky.com/t5/Sky-Q/Cannot-get-sky-q-box-to-connect-to-remote/m-p/4579820#M634431 <P>Having a problem with the mini box connecting to the remote.</P><P>The mini box is on and the green light appears but when in pressing sky on the remote its not working it will not change to sky nothing appears in the tv. The remote is only working when turning the tv on and off.&nbsp;</P> Mon, 04 Mar 2024 20:52:47 GMT https://helpforum.sky.com/t5/Sky-Q/Cannot-get-sky-q-box-to-connect-to-remote/m-p/4579820#M634431 Tariq007 2024-03-04T20:52:47Z https://helpforum.sky.com/t5/Sky-Q/Cannot-get-sky-q-box-to-connect-to-remote/m-p/4579824#M634432 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3988360">@Tariq007</a>&nbsp;wrote:<BR /> <P>Having a problem with the mini box connecting to the remote.</P> <P>The mini box is on and the green light appears but when in pressing sky on the remote its not working it will not change to sky nothing appears in the tv. The remote is only working when turning the tv on and off.&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3988360">@Tariq007</a>&nbsp;</P> <P>Try completly resetting your Bluetooth remote.<BR />Press and hold 7 &amp; 9 together on the remote until it’s led flashes four times. <BR />Then make sure that you are pointing your remote at the Q box and press 1 &amp; 3 together until the remote led flashes and follow onscreen instructions to re- pair.</P> Mon, 04 Mar 2024 21:04:00 GMT https://helpforum.sky.com/t5/Sky-Q/Cannot-get-sky-q-box-to-connect-to-remote/m-p/4579824#M634432 oldfella 2024-03-04T21:04:00Z