https://helpforum.sky.com/t5/Sky-Q/Cannot-connect-to-Sky-Q-from-second-Tv-smart-box/m-p/4579581#M634389 <P>Moved house last week and had engineer reconnect two Q smart boxes. Today; second (smaller) smart box won't connect to main one. Internet connection is fine. Screen telling me step 1 of 4 which is to press . button on remote but nothings happening. Please help.&nbsp;</P> Mon, 04 Mar 2024 14:46:23 GMT Mikaela1 2024-03-04T14:46:23Z https://helpforum.sky.com/t5/Sky-Q/Cannot-connect-to-Sky-Q-from-second-Tv-smart-box/m-p/4579581#M634389 <P>Moved house last week and had engineer reconnect two Q smart boxes. Today; second (smaller) smart box won't connect to main one. Internet connection is fine. Screen telling me step 1 of 4 which is to press . button on remote but nothings happening. Please help.&nbsp;</P> Mon, 04 Mar 2024 14:46:23 GMT https://helpforum.sky.com/t5/Sky-Q/Cannot-connect-to-Sky-Q-from-second-Tv-smart-box/m-p/4579581#M634389 Mikaela1 2024-03-04T14:46:23Z https://helpforum.sky.com/t5/Sky-Q/Cannot-connect-to-Sky-Q-from-second-Tv-smart-box/m-p/4579969#M634470 <P>Hi there, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3988009">@Mikaela1</a></SPAN>. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A>&nbsp;</P> Tue, 05 Mar 2024 08:43:41 GMT https://helpforum.sky.com/t5/Sky-Q/Cannot-connect-to-Sky-Q-from-second-Tv-smart-box/m-p/4579969#M634470 Addie15 2024-03-05T08:43:41Z https://helpforum.sky.com/t5/Sky-Q/Cannot-connect-to-Sky-Q-from-second-Tv-smart-box/m-p/4581744#M634738 <P>We are still looking to help you <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3988009">@Mikaela1</a></SPAN>. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks</P> Thu, 07 Mar 2024 10:30:20 GMT https://helpforum.sky.com/t5/Sky-Q/Cannot-connect-to-Sky-Q-from-second-Tv-smart-box/m-p/4581744#M634738 Mr+Flibbles+86 2024-03-07T10:30:20Z