topic Re: Seems impossible to add Sky broadband to our Sky Q in Sky Q

Seems impossible to add Sky broadband to our Sky Q

puzzled51 — Thu, 29 Feb 2024 19:16:44 GMT

I have Sky Q (main box only) and currently use Virgin Media broadband 200Mbps. In our case they play together nicely and always have.

We are considering changing broadband supplier and obviously are considering Sky (if the speed was right, as well as the cost of course ). When I look into it on Sky website and enter my address I am told broadband is not available here. I am puzzled as my next door neighbour has Sky broadband (and TV) although not sure which speed. Could what the website is saying about non availability at my house be incorrect?

I have been offered Vodafone 300 or 900Mbps at great prices but I am concerned reading that people find Vodafone and Sky Q are not happy together.

Can anyone on here give any findings regarding Vodafone + Sky Q? I don't want to jump out of the pan into the fire.

Grateful for thoughts on any of my concerns.

Re: Seems impossible to add Sky broadband to our Sky Q

Highlinder — Thu, 29 Feb 2024 19:59:11 GMT

@puzzled51 Can you fill the information in the link below and submit and posting a screenshot hiding the personal information in the topleft.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

Re: Seems impossible to add Sky broadband to our Sky Q

puzzled51 — Fri, 01 Mar 2024 17:22:33 GMT

Apologies but I am not techno minded so it will not be easy for me to do as you suggest.

Meanwhile, if anyone is able to share their findings on here regarding using VodaFone full fibre with our Sky Q main box I will be grateful.

Thank you for trying to help.

Re: Seems impossible to add Sky broadband to our Sky Q

Highlinder — Fri, 01 Mar 2024 17:38:03 GMT

@puzzled51 So who is your broadband provider just now?

Re: Seems impossible to add Sky broadband to our Sky Q

puzzled51 — Fri, 01 Mar 2024 23:01:59 GMT

@Highlinder

I have Sky Q (main box only) and currently use Virgin Media broadband 200Mbps. In our case they play together nicely and always have. I had more or less decided to swap to the deal with Vodafone Full Fibre until I heard that some Sky Q users have problems when using Vodafone broadband / full fibrefibre. Am naturally concerned about this possibility.

Nothing is ever straightforward it seems.

Re: Seems impossible to add Sky broadband to our Sky Q

Highlinder — Fri, 01 Mar 2024 23:15:25 GMT

@puzzled51 So looking at this now. This question might have been better asked in the Sky Q board than on the broadband boards.

Re: Seems impossible to add Sky broadband to our Sky Q

Padam_Padam — Mon, 04 Mar 2024 09:21:16 GMT

@puzzled51 wrote:
@Highlinder
I have Sky Q (main box only) and currently use Virgin Media broadband 200Mbps. In our case they play together nicely and always have. I had more or less decided to swap to the deal with Vodafone Full Fibre until I heard that some Sky Q users have problems when using Vodafone broadband / full fibrefibre. Am naturally concerned about this possibility.

Nothing is ever straightforward it seems.

A quick search of the forums shows several posts from customers with Vodahone full fibre and it causing no problems with Sky Q. To quote one of them:

"I have Vodafone fibre and it works flawlessly with Sky Q and 2 mini boxes over WiFi. "

Re: Seems impossible to add Sky broadband to our Sky Q

puzzled51 — Mon, 04 Mar 2024 10:41:45 GMT

Padam_Padam

Thank you.

I wil bear it in mind but the offer appears to have ended anyway so will remain with Virgin Media for now.