topic Re: Missing episode series link in Sky Q

Missing episode series link

JimDubya — Sun, 03 Mar 2024 16:47:26 GMT

I have trigger point on series link and I have them all except episode 4. Why is this missing and how do I find it to include episode 4,please?

Re: Missing episode series link

oldfella — Sun, 03 Mar 2024 18:47:49 GMT

@JimDubya wrote:

I have trigger point on series link and I have them all except episode 4. Why is this missing and how do I find it to include episode 4,please?

Hi @JimDubya

Voice Search

Trigger point finds all episodes which you can download.

Also if you go into Catch up on the home menu.

ITV Entertainment..

Ep 4 is available there as well/

Re: Missing episode series link

JimDubya — Sun, 03 Mar 2024 18:56:08 GMT

Thanks for the response. I can find it elsewhere but, when I click s2e4 on catch up, it says episode 4 is not available. All other available episodes are showing but not 4!

Re: Missing episode series link

oldfella — Sun, 03 Mar 2024 19:10:46 GMT

@JimDubya wrote:

Thanks for the response. I can find it elsewhere but, when I click s2e4 on catch up, it says episode 4 is not available. All other available episodes are showing but not 4!

Hi @JimDubya

Voice search shows the following

Ep 4 works Ok as I tried it

Re: Missing episode series link

JimDubya — Sun, 03 Mar 2024 23:40:48 GMT

Hi @oldfella

Glad it works for you but no idea why I get it is unavailable! I'll tell my mum to watch it on itvx! Thanks again

Re: Missing episode series link

Anonymous — Mon, 04 Mar 2024 02:26:00 GMT

Hi @JimDubya ,

Have you checked your deleted recordings to see if you can recover the deleted recording?

To do this, go to Manage followed by Deleted and select Undelete.

There is also a video to help with this, (start at 30 seconds in): https://youtu.be/QYG-W3rW0fU?feature=shared&t=31

If it is not showing in Deleted Recordings, you will be able to watch this using ITVX streaming service on your Sky Q box.

Hope this helps!

Regards,

Daniel.

Re: Missing episode series link

xboxuser1234567 — Mon, 04 Mar 2024 22:42:28 GMT

I recorded all 6 episodes & yesterday they were all there, watched 1-3 this evening & 4 has gone. Me thinks ITV & sky have removed it forcing you to watch adverts on itv X.