https://helpforum.sky.com/t5/Sky-Q/Sky-Q-main-box-issue/m-p/4578844#M634242 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3987313">@MaxRob</a>&nbsp;</P> <P>Presumably after each time an engineer has been out it has worked okay albeit short term. You'll need to talk to Sky again to see if they'll agree to a box swap. We are customers here. If Sky agree remember to remove your viewing card before the current box is taken away by the courier.&nbsp;</P> Sun, 03 Mar 2024 15:50:33 GMT Daniel0210 2024-03-03T15:50:33Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-main-box-issue/m-p/4578841#M634240 <P>Hi, I'm having issues with my Sky Q main box. Everything that comes through the Sky box is pixelated and "jumpy". Including apps. I've had an engineer out twice and also and independen engineer to look at our aerial, I've been told it is definitely the Sky Q box. Can I please have a replacement?&nbsp;</P> Sun, 03 Mar 2024 15:42:36 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-main-box-issue/m-p/4578841#M634240 MaxRob 2024-03-03T15:42:36Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-main-box-issue/m-p/4578844#M634242 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3987313">@MaxRob</a>&nbsp;</P> <P>Presumably after each time an engineer has been out it has worked okay albeit short term. You'll need to talk to Sky again to see if they'll agree to a box swap. We are customers here. If Sky agree remember to remove your viewing card before the current box is taken away by the courier.&nbsp;</P> Sun, 03 Mar 2024 15:50:33 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-main-box-issue/m-p/4578844#M634242 Daniel0210 2024-03-03T15:50:33Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-main-box-issue/m-p/4578861#M634244 <P>Thank you! There's me thinking it was live chat <span class="lia-unicode-emoji" title=":face_with_tears_of_joy:">😂</span></P> Sun, 03 Mar 2024 16:14:23 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-main-box-issue/m-p/4578861#M634244 MaxRob 2024-03-03T16:14:23Z