topic Re: Upgrade to Sky Q in Sky Q

Upgrade to Sky Q

PhilG24 — Sun, 03 Mar 2024 14:26:21 GMT

My old Sky+ box has died. The virtual assistant said I could upgrade to Sky Q at no extra cost. However, the page it leads me to doesn't have Sky Q as an option. Anyone know what to do in this situation? Thank you

Re: Upgrade to Sky Q

Mark39 — Sun, 03 Mar 2024 14:29:56 GMT

Give Sky a call. They'll sort it out for you.

Re: Upgrade to Sky Q

nigea99 — Sun, 03 Mar 2024 16:55:52 GMT

@PhilG24 wrote:

My old Sky+ box has died. The virtual assistant said I could upgrade to Sky Q at no extra cost. However, the page it leads me to doesn't have Sky Q as an option. Anyone know what to do in this situation? Thank you

Hi @PhilG24

As @Mark39 says you will need to call to upgade - hopefully you can get past the bot.

You may wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q

SKY +/HD to SKY Q

An alternative, should you wish, is to look for a 2nd SKY HD box on the likes of ebay