topic Lost Sky Sports on Multi Room in Sky Q

Lost Sky Sports on Multi Room

IC1956 — Sun, 03 Mar 2024 13:43:42 GMT

I've Lost my Sky Sports Package on my Multi Room which I have not cancelled

Re: Lost Sky Sports on Multi Room

Daniel0210 — Sun, 03 Mar 2024 13:44:46 GMT

@IC1956

What are you seeing when you try to view one of the Sports channels? Any error message?

Re: Lost Sky Sports on Multi Room

IC1956 — Sun, 03 Mar 2024 13:46:51 GMT

Asking me to upgrade my subscription

Re: Lost Sky Sports on Multi Room

Daniel0210 — Sun, 03 Mar 2024 13:59:52 GMT

@IC1956
It might be worth trying a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if necessary-
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button