topic Sky will not react with remote control in Sky Q

Sky will not react with remote control

Millie6666 — Sat, 02 Mar 2024 09:39:39 GMT

Sky will not react to remote control, had to turn it on from sky box stays on one channel I have changed batteries, turned it off and back on what can I do now

Re: Sky will not react with remote control

Quoman7 — Sat, 02 Mar 2024 09:44:35 GMT

@Millie6666 wrote:

Sky will not react to remote control, had to turn it on from sky box stays on one channel I have changed batteries, turned it off and back on what can I do now

Hi @Millie6666 Try completly resetting your Bluetooth remote. Press and hold 7 & 9 together on the remote until it's led flashes four times. Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

Re: Sky will not react with remote control

Millie6666 — Sat, 02 Mar 2024 09:57:42 GMT

Thank you so much, done what you said and it worked a treat. Thank you.

Re: Sky will not react with remote control

oldfella — Sat, 02 Mar 2024 11:04:59 GMT

@Quoman7 wrote:

Try completly resetting your Bluetooth remote. Press and hold 7 & 9 together on the remote until it's led flashes four times. Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

@Quoman7
Mmmm.