Mini box turns off after 10 mins

Cheako72 — Wed, 28 Feb 2024 08:57:42 GMT

My mini box turns off after 10 mins,we've rebooted everything several times and on Sunday,we rebooted the booster and box lasted a hour,now back to lasting 10 mins then off again!

Re: Mini box turns off after 10 mins

oldfella — Wed, 28 Feb 2024 09:12:39 GMT

@Cheako72 wrote:

My mini box turns off after 10 mins,we've rebooted everything several times and on Sunday,we rebooted the booster and box lasted a hour,now back to lasting 10 mins then off again!

Hi @Cheako72

Is the mini box getting hot?

They do run quite warm but not so hot that you cannot easily bear your hand on them.

Also is it well ventilated and not totally enclosed?

You could try Reset Settings in the mini box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.

After the Reset you will have to re pair your mini Bluetooth remote If you use one.
If you cannot switch the mini box on with the remote after the Reset press the Standby button (Amber led) on the front of the mini box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the mini box when you press 1 & 3 together.

Re: Mini box turns off after 10 mins

Cheako72 — Wed, 28 Feb 2024 09:21:27 GMT

Thanks mate tried all that and box ain't getting hot,just been on phone a new one is getting sent,

thanks for yer time and answer mate

topic Re: Mini box turns off after 10 mins in Sky Q

Mini box turns off after 10 mins

Re: Mini box turns off after 10 mins

Re: Mini box turns off after 10 mins