topic Re: Mini box resetting in Sky Q

Mini box resetting

Debbie+Remnant — Tue, 27 Feb 2024 07:10:21 GMT

Every morning I have to reset the mini box. Have to unplug, replug to then reset it

i have 2 other mini boxes that are fine

once reset works perfectly until the next day

it is set to the normal mode not eco

Re: Mini box resetting

Greenfingers001 — Wed, 28 Feb 2024 08:26:07 GMT

Hi there @Debbie+Remnant , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Mini box resetting

Mr+Flibbles+86 — Fri, 01 Mar 2024 08:36:15 GMT

We are still looking to help you @Debbie+Remnant . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks