topic Re: Disconnecting sky whilst changing tv stands in Sky Q

Disconnecting sky whilst changing tv stands

Trixiegal — Tue, 27 Feb 2024 16:03:56 GMT

I want to disconnect all the leads that go into my tv and sky box so as I can change my tv stand. I believe I was told not to unplug it at all. Would I have to then get someone out to reset it or if I make a note of which lead goes where will it just rectify itself?

Re: Disconnecting sky whilst changing tv stands

PandJ2020 — Tue, 27 Feb 2024 16:08:48 GMT

@Trixiegal wrote:
I believe I was told not to unplug it at all.

You can safely power it down. Unplug everything and put it back afterwards and power up again.

Re: Disconnecting sky whilst changing tv stands

Trixiegal — Tue, 27 Feb 2024 16:14:23 GMT

Thank you. I know this may seem a stupid question but do you mean by power down just turning it off with the remote?🙈

Re: Disconnecting sky whilst changing tv stands

Trixiegal — Tue, 27 Feb 2024 16:16:37 GMT

Oh and I'm talking sky Q here. 🤭

Re: Disconnecting sky whilst changing tv stands

Padam_Padam — Tue, 27 Feb 2024 16:25:10 GMT

@Trixiegal wrote:
Thank you. I know this may seem a stupid question but do you mean by power down just turning it off with the remote?🙈

You can turn it all off at the wall and unplug it if it makes it easier to change the TV stand.

You won't lose anything and nothing will need to be reset when you plug it all back in. As you said, just make a careful note of which cable goes where (or take a photo of them all for reference too) and connect them back up later, then plug the Q box back in at the mains and turn it on. It'll take a minute or so to reboot after being turned off but after that you can turn it on and off as normal with the remote control.

Re: Disconnecting sky whilst changing tv stands

Laing1 — Tue, 27 Feb 2024 16:31:00 GMT

@Trixiegal probably the best thing to do is to take a picture of where the cables are before removing them then you can look at the picture for how to connect them again 😁

Re: Disconnecting sky whilst changing tv stands

Trixiegal — Tue, 27 Feb 2024 17:28:41 GMT

Thank you all for your reassuring replies! 😅