topic Re: Paramount + in Sky Q

Paramount +

Andrea33 — Mon, 26 Feb 2024 18:18:38 GMT

When I signed up to sky cinema I was told I could get paramount + for free, I've signed up and tried to log in and I'm not able to, it does say that the paramount + is connected to my sky account but I've never been able to watch anything. Could you give me some advice on getting it sorted out, many thanks Andrea

Re: Paramount +

oldfella — Mon, 26 Feb 2024 19:00:14 GMT

@Andrea33 wrote:

When I signed up to sky cinema I was told I could get paramount + for free, I've signed up and tried to log in and I'm not able to, it does say that the paramount + is connected to my sky account but I've never been able to watch anything. Could you give me some advice on getting it sorted out, many thanks Andrea

Hi @Andrea33

Assume you first subscribed to Paramount plus through Sky Marketplace?

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-apps

Re: Paramount +

Andrea33 — Mon, 26 Feb 2024 19:11:46 GMT

I did, and it states I paramount + is connected to my account but when I try to login it won't allow it

Re: Paramount +

Andrea33 — Mon, 26 Feb 2024 19:13:50 GMT

I also followed all the directions given to me by sky

Re: Paramount +

oldfella — Mon, 26 Feb 2024 19:15:01 GMT

@Andrea33 wrote:

I did, and it states I paramount + is connected to my account but when I try to login it won't allow it

Hi @Andrea33

Did you then get this screen?

"If you’re eligible for Paramount+ at no extra cost as part of your Sky Cinema subscription, the price will show as £0."

Re: Paramount +

Andrea33 — Mon, 26 Feb 2024 19:17:43 GMT

To be honest I think I did, if it was conn to my account then that should be the case shouldn't it

Re: Paramount +

oldfella — Mon, 26 Feb 2024 19:21:40 GMT

@Andrea33 wrote:

To be honest I think I did, if it was conn to my account then that should be the case shouldn't it

Hi @Andrea33

I cannot say whatever you did.

The next step would be to create an account .

Scan the QR code on your smartphone or tablet. Or go to sky.com/paramountplus-activate.

You then sign into Paramount p,us using the Emaiil and password you set up for paramount